Nice fuel cell, but bad mounting strap
Giving this 1 star for the fuel cell and mounting strap sold as a kit, and for lack of care by customer service. I received my order and I am pleased with the fuel cell itself so far. However, the mounting strap is very loose fitting. I called customer support to see if by chance I received an incorrect strap kit, or if they do typically fit this poorly. I was told they it is a universal strap, and that they do fit loosely, but this doesn't make much sense to me to have a universal strap on something that needs to be held in place well. Also, that all other Jaz fuel cells vary drastically in size differences. I was then told that by putting fuel in it would help solve the issue. Again, this doesn't make sense as the tank doesn't inflate by adding fuel nor does it suddenly defy gravity and physics.